“With three branch offices and many people working in different locations, Hemisphere had the knowledge and experience we were looking for in a phone and internet provider. They offer the latest technology combined with responsive customer service. There is never an issue talking with a real person when need help. With Hemisphere, you feel like a valued customer and the team will always go out of their way to help.”
Hayley - Office Administrator: JW Swanson & Associates LLCHemisphere customer since 2021 • Service: VoIP Phone System
“We like working with local companies and Hemisphere is one of the best local providers of VoIP phone systems. There are always very responsive, helpful and patient when we have questions or need help. When our outdated system suddenly went down one day, Hemisphere went above and beyond with a temporary system to keep us up and running. They also expedited the installation of our new system - true lifesavers!”
Sarah - Office Manager: Aurora Optometric GroupHemisphere customer since 2006 • Service: Hosted Phone & Fax
“Hemisphere has expert techs and company owners that guide us to make the best decisions for the law firm. They are also very responsive, offer quick turnaround time, and efficient and easy communications with the service desk. As a local company, Hemisphere will come to our location on a moment’s notice to assist with any issue they cannot address remotely. Hemisphere resolves the situation quickly and ALWAYS performs to our satisfaction.”
Lori - Information Technology Manager: Kenney Shelton Liptak Nowak LLPHemisphere customer since: 1999 • Service: VoIP phone system, Network infrastructure and management, Internet and Wifi management, Webcam, Conference Phone and Video Conferencing Solution
“Hemisphere was recommended to our firm by another law firm. We were impressed with their responsiveness and the problem solving abilities of the Hemisphere technicians. When we had an issue accessing voicemail, the Hemisphere team responded quickly and diagnosed and resolved the issue. I would confidently recommend Hemisphere to anyone considering replacing their phone system or in need of technology services.”
Daniel - Partner: Chiacchia & FlemingHemisphere customer since 2000 • Service: VoIP phone system, Dial tone, Network Support Services
“David Baldassari recommended a new phone system for the Town of Cheektowaga FCU. Transitions are never easy but the process was effortless. In the end we replaced our twenty year old phone system with up-to-date technology and all of the conveniences that come with it. We also saved ourselves money in the process.
The Town of Cheektowaga Federal Credit Union has partnered with Hemisphere Communications Inc. for over the last twenty years. During that time the Baldassari brothers and their team have always given us first class reliable service. Once you find something that works you stick with it, and that’s why we remain a steadfast client.”
Rick - CEO: Town of Cheektowaga Federal Credit UnionHemisphere customer since 2003 • Service: VoIP Phone System
“We have been customers of Hemisphere Communications for over 20 years during that time with the help of David we were able to stay up to date on our communications as technology evolved throughout the years.
The customer service they provide is unmatched, as technical issues arise they are always on top of the situation and provide a solution quickly and efficiently.
During adverse weather conditions and travel bans it was always comforting knowing that I could always reach someone at a moments notice to make call routing changes to ensure all our customers as well as potential customers calls are answered efficiently.”
Joe - Owner: Lincoln Moving & StorageHemisphere customer since 2001 • Service: VoIp phone system and support IT
