Products and Services

On Premise VoIP

From the ground up, our single cabinet VoIP system is designed and built on open standards. The end user benefits from a fully developed Unified Communications application but is not captive or locked into proprietary endpoints or protocols. This highly integrated, remarkable, enterprise class platform does more in one cabinet than others do with a rack full of servers. It is appropriate for as few as 8 users and powerful enough for 2,500 spread across multiple locations. Our unified call control client delivers voice, video, instant messaging, visual voice mail, fax, phone twinning & specialized call handling rules across multiple devices and platforms. From Windows to MAC and from IOS to Android all services are delivered in a consistent, reliable manner. 

Hosted VoIP

Hemisphere's Cloud based Unified Communications solution gives businesses the ability to be accessible anytime, anywhere, and on any device. Users can take advantage of integrated mobility & collaboration tools without the cost of maintaining on-site equipment. Imagine beginning a call on your desk phone and seamlessly moving it to your mobile device as you walk out the door or into the shop. Easy to personalize and easy to use Hemisphere Cloud Voice will link everyone in your company allowing you to communicate efficiently and effectively. And best of all just like everything we do, you can count on expert design, installation, and maintenance from a highly trained local professional staff. Since we are a FCC certified SIP Dial Tone & Hosted VoIP Provider, we can port your existing telephone numbers and deliver flat rate calling for a fraction of what traditional lines cost. Let our solutions take your telecommunications into the hosted world where the intelligence lies within the cloud. 

Traditional Telephony

Many businesses do not have a need for the features of an enterprise-class phone solution, but do require the need for a professional small business phone system. We understand and offer a line of reliable, easy to use digital phone systems as viable options. In today's world of VoIP, some clients would like to be VoIP enabled to take advantage of the cost savings offered by SIP trunking and/or remote phones but don't currently have the infrastructure to support VoIP across the board. Digital IP enabled phone systems can do just that, and they do it at an attractive price point. Our sales engineers would be happy to discuss the relative pros and cons of the option with you. 

Connectivity

Just as a chain is only as strong as its weakest link, an on or off-premise VoIP platform can only deliver clear reliable voice and video if your Internet circuit is sized correctly and managed properly. Hemisphere is a wholesale partner to all the major Internet & dial tone providers in Western & Central New York. We shop the market place for you, identifying the carrier that has the right speed, price, and service level agreement for your particular situation. Ordering, installation, and repair of the circuit are all managed by our knowledgeable staff. Best of all you pay absolutely nothing for this service and get a partner that stays with you longer after the contract is signed.

Infrastructure Cabling

Hemisphere offers the simplicity and efficiency of a “single-source” voice and data cabling solution, saving you the time and bother of dealing with multiple suppliers. We provide certified runs of CAT 5, 6, & 7, as well as fiber interconnects and backbone installations. Our engineers can assist with technical support and assemble a solution of routers, switches, patch panels, and managed wireless access points to deploy an infrastructure solution that meets the ever increasing bandwidth requirements of today's office environment.