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VoIP Business Solutions

VoIP (Voice over Internet Protocol) communication systems from Hemisphere Communications offer advance features like call forwarding, voicemail, and video conferencing, and reduce costs compared to traditional phone systems.


Connected Communications Systems

Connected communication systems provide businesses with seamless collaboration between teams and departments, faster decision-making, improved customer service, and increased productivity. They allow for real-time communication through multiple channels and provide advanced features like call routing, CRM integration, and analytics.


Keeping you connected.

Since 1990, Hemisphere Communications has helped small and medium sized businesses in Western New York stay connected through the latest telecom technologies.

With roots in traditional phone systems and VoIP technology, we’ve continually evolved to offer your business even more, including Cloud Unified Communications services.

We take what we call a bespoke approach to working with you – in other words we keep you connected with custom-made solutions that fit your specific needs.

We listen carefully; then, we help you find the best solution for the way you do business, today and tomorrow.

Hemisphere News

What is a Cloud Contact Center and is it right for my organizations?

| Cloud Contact Center | No Comments
FULL-FEATURED, END-TO-END CONTACT CENTER-AS-A-SERVICE SOLUTION A Cloud Contact Center leverages the software-as-a-service (SaaS) model to deliver a customizable and easy-to-use call center solution. Access all the advanced communication tools at…

7 Reasons Cloud-based Call Recording Offers an Efficient Solution for Call Quality Management and Compliance

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Does your company or organization make and take calls from customers, suppliers or partners or do you operate a call center? If so, then call recording is a must. While…

Is a Digital Assistant right for your business or organization?

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An Automated Attendant could be an efficient and effective solution. In today’s digital business environment, when a customer picks up the phone to call your organization, they usually need help…