Skip to main content
Automate Outreach. Amplify Response. Discover Outbound Notifications - CLICK HERE

Automate Outreach. Amplify Response. Discover Outbound Notifications – CLICK HERE

VoIP Business Solutions

VoIP (Voice over Internet Protocol) communication systems from Hemisphere Communications offer advance features like call forwarding, voicemail, and video conferencing, and reduce costs compared to traditional phone systems.

READ MORE

Connected Communications Systems

Connected communication systems provide businesses with seamless collaboration between teams and departments, faster decision-making, improved customer service, and increased productivity. They allow for real-time communication through multiple channels and provide advanced features like call routing, CRM integration, and analytics.

READ MORE

Keeping you connected.

Since 1990, Hemisphere Communications has helped small and medium sized businesses in Western New York stay connected through the latest telecom technologies.

With roots in traditional phone systems and VoIP technology, we’ve continually evolved to offer your business even more, including Cloud Unified Communications services.

We take what we call a bespoke approach to working with you – in other words we keep you connected with custom-made solutions that fit your specific needs.

We listen carefully; then, we help you find the best solution for the way you do business, today and tomorrow.

Hemisphere News

Smiling woman holding a phone, with headline promoting SMS/MMS and outbound notifications. Highlights use of text messages in a contact center solution to boost customer satisfaction.

Using SMS/MMS and Outbound Notifications to Improve Customer Engagement

| Communication Tools | No Comments
Quick Summary Outbound notifications are proactive messages you send out (text, email, or voice) to keep customers informed instead of waiting for them to call you. SMS/MMS cut through noise:…
Woman on a desk phone in a law office, highlighting the hidden costs of legacy legal phone systems affecting client communication and client data management.

The Hidden Costs of Legacy Phone Systems in Law Firms and How to Audit Them

| Law Firm, VoIP | No Comments
Practicing law deserves great tech, office phones included Chances are, if you’re anything like the firms we’ve talked with, your phone system has seemingly “worked” for years, so it rarely…
Confident attorney holding a phone and coffee, highlighting how a cloud phone system can affect a law firm’s client retention.

5 Ways Your Law Firm Phone System Could Be Costing You Clients

| Law Firm, VoIP | No Comments
Your Legal Phone System Is a Front-Line Client Experience The first call a client has with you is your firm’s first and likely only opportunity to make a quality impression.…